Wholesale inquiry & OEM/ODM

Your brand, our factory floor and firmware team

We own the tooling, the plush lines and the AI stack — appearance, hardware, content and packaging all change with the same supplier, under one quotation.

Get started

Start your inquiry

Two ways to start: request a quotation, or evaluate a sample. Inquiries are routed automatically to the right desk — product, customization, software or samples — and prioritised by volume, so your reply comes from someone who can act on it.

Sample cost

Nominal per-unit charge, credited on your first bulk order.

Freight

DHL / FedEx at cost, or on your own courier account.

Lead time

7-10 days for stock platforms, 10-15 days with customization.

Wholesale inquiry

Business buyers only. Pricing is quoted, never published.

Your data is processed under GDPR and used only to respond to this request.

Sample order

Sample cost is credited against your first bulk order. Freight billed at cost via DHL / FedEx.

What you can customise

Product appearance

Silhouette, colourway, fabric grade, embroidery, accessories and size variants from your sketch or ours.

Logo & labelling

Woven labels, hang tags, silicone badges, heat transfer and multi-language legal marking.

AI functionality

Voice persona, wake word, dialogue scripts, content curriculum, safety filters, OTA content packs.

Packaging

Window box, mailer, FSC carton, retail display units, barcode and market-specific artwork.

Language versions

EN, ES, FR, DE, IT voice and app localisation, including regional content compliance.

Programme workflow

01

Requirement brief

Share target market, channel, landed cost and feature wishlist. NDA available.

02

Design proposal

Renders, BOM, AI feature spec and tiered quotation returned within 48 hours.

03

Sample confirmation

Engineering sample in 7-10 days, up to two free revisions.

04

Mass production

25-35 days, in-line QC plus AQL 2.5 final inspection and full certification package.

05

Logistics delivery

FOB, CIF or DDP on our EU and US sea and air lines, container consolidation available.

Recent customization cases

12,000 pcs bedtime line

Germany · Importer

12,000 pcs bedtime line

Full appearance redesign, German voice persona, EN71 + CE dossier, DDP Hamburg.

“First-pass certification and no delay on the Q4 launch window.”

3,500 pcs classroom talker

Spain · Education group

3,500 pcs classroom talker

Bilingual ES/EN content, institution dashboard, reinforced seams for group use.

“Sample in nine days let us close the tender on time.”

20,000 pcs value programme

United States · Retail chain

20,000 pcs value programme

Cost-engineered BOM, white-label app, CPC/CPSIA package, consolidated containers.

“One supplier replaced three vendors in our supply chain.”

Buyer FAQ